Standards based lower cost alternative to traditional ISDN for inbound and outbound voice calls.
SIP Trunks allow customers to converge their voice and data services onto one network, so they no longer have to pay out for expensive ISDN rental costs. The cost of making Voice-over-Internet Protocol enabled telephone calls is much cheaper than over an ISDN infrastructure, especially for overseas calls. Furthermore, if a business enjoys exponential growth, SIP Trunks allow for the extra phones and channels to be added without installing extra lines at great cost.
SIP Trunks allow for the presence of overlay features such as Mobility, Contact Centre, Call Recording and interactive voice response technology.
SIP Trunks are ideal for sales based companies, amalgamating web-based click to call into a company's website can allow customers to instantly call relevant staff to help them with their enquiries and improve employee productivity.
There is no need to replace existing technology that is SIP enabled. If your PBX system was made in 2008 or later it will already be able to support SIP. If it can't support SIP then you will need to buy a small device called a SIP-ISDN Gateway that will act as bridge between your SIP trunk and the ISDN interface of your PBX.
By upgrading to SIP trunks now, your business will be primed to benefit from any advancement in Internet protocol (IP) voice technology and be able to integrate them into operations with the maximum of ease.
As SIP Trunks allow your business to export your existing number - even if you move premises - the end customer experience remains consistent.
SIPCOM services and hardware are provided on an OPEX model without any upfront capital expenditure. Often we can work within a customer's current monthly budget.
Our SuperSupport incident desk provides a follow the sun service globally. SuperSupport can also be made available with local language support, if required.
SIPCOM's SIP Trunking Service can provide numbering in 64 countries and over 6000 cities worldwide, porting with over 50 operators.
SIPCOM has developed a proprietary E911 application, which dynamically updates roaming user location details to the relevant Emergency Services database. In addition we have Emergency Service capabilities in over 20 countries.
For those customers with limited bandwidth or budget, SIPCOM supports a variety of codec's including G711, G722, G729 allowing calls to be compressed or expanded depending on bandwidth availability.
SIPCOM's SIP Trunking service is platform agnostic and can connect via gateway or directly into existing on premise or hosted platforms.
The service is cloud–based, infinitely scalable and can support connections ranging from two channels for small PBX-equipped businesses to an unlimited number of channels for large enterprises and contact centres. It offers a simple and cost-effective way to add additional phone line capacity on demand – as and when you need more. There are many benefits to going virtual – you will incur huge cost savings compared to traditional line rental and call tariffs are much cheaper; you can also make SIP-to-SIP calls for free to anywhere in the world.
Ensure your business is fully protected. If your office experiences problems simply route calls to mobiles or another site remotely, and your customers won’t know the difference.
With SIP delivered over Ethernet, you can have both a high quality voice and data service all over one connection, giving you significant cost savings.
IP connectivity reduces infrastructure spend because it costs less than ISDN with lower call costs, free internal calls between extensions and offices (including international calls) and lower line rental costs for multi sites. Also, no expensive call-forwarding costs are required should you relocate or need to divert calls in the event of a disaster. Typically, a SIP channel costs 70% less than an ISDN channel.
SIP Trunks are ideal if you are moving, upsizing or downsizing and want to keep your existing numbers. Scale up lines during busy periods and back down again afterwards. You can add lines; take them away and split calls at any time.
Our SIP Trunks are integration tested and approved to interoperate with Microsoft® Lync 2010 and 2013™, allowing you to directly connect to the Microsoft Lync platform to make external calls.
By basing your telecoms and IT services in the cloud, you take the pressure off your internal IT functions and place the onus on much broader shoulders.Read More