EC3 Brokers inherited older equipment including a telephony system that was near end of life and ill-equipped to empower its employees to collaborate with the agility expected in a modern workplace. As a partner with specialisations spanning across telecommunications and security, SIPCOM was ideally suited to be EC3 Broker’s partner of choice. SIPCOM offered a fully serviced and managed iteration of the new Microsoft 365 solution that encompassed Office 365, E3 office suite and email as well as a hybrid version of skype for business based out of two of SIPCOM’s own datacentres for high availability. It also provided EC3 Brokers with direct connectivity to these datacentres to minimise latency and maximise the speed of its network.
“Initially, when we came to work with EC3 it was stuck working with an outdated telephony system that was very poor. It was also buying Office 365 on a license by license basis and had different members of the organization working on different operating systems with different applications. It had separate providers doing its networking which caused other issues – all in all it was working with 4 different providers and knew that it was time to make a change,”
said Kieran Fox-Higgs, Relationship Manager at SIPCOM.
Before finding SIPCOM, EC3 Brokers was forced to deal with the pain of working with disparate solutions managed by separate vendors. By switching to Microsoft 365, a fully integrated solution, EC3 Brokers can renew its focus on its core business and feel confident that its technology is in place to support it. Further, Microsoft 365 provides the full suite of security solutions from Office 365 Enterprise E5 – including Advanced Threat Protection, Threat Intelligence, Advanced eDiscovery and Advanced Data Governance solutions – all of which have served to modernize EC3 Broker’s overall security and prepare the company to comply with a stricter regulatory environment.
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