Super Support


24/7/365 Service Desk

Keep Communications Flowing

Sipcom is a customer-centric organisation. With a dedicated 24/7/365 service desk, utilising leading monitoring tools we ensure that your services and systems are running optimally.

Responding to alerts and incidents, any issue is dealt with swiftly to meet mutually agreed service levels. Our service desk works under ITIL guidelines to keep your communications flowing.

The team has expertise across a wide range of technologies and stays on top of advancements in products and services by attending frequent training courses. This ensures that they are educated on the technology issues and challenges you face every day.

SuperSupport™ also includes our Implementation and Migration Service (IMS). Whether you just want to sign up for a cloud-based office service, implement an on-premise / off-premise hybrid solution, or simply integrate some of your existing technology to our cloud services, our IMS team can create a plan that is customised to your needs. This gets you up and running quickly, whilst leveraging existing investments in technology. As your needs change, IMS will be there to help you maximise your investment and stay ahead of the agility curve.


For N. America & EMEA Support

Telephone support: +44 20 3328 5000


Email support:

Raising a Fault

Please click here to raise a fault with our service desk.


Let our experts create a customer solution to meet your business needs.

North America

+1 (718) 766 7960


+44 (0) 203 328 5000

Customer First Philosophy

Through rapid deployment of secure, cloud-based software services we deliver high levels of business agility.

We understand that our customers are the reason for our success and so we strive to innovate and create value for them by understanding and anticipating their needs and expectations.



Get your head out of the clouds
and into the cloud

By basing your telecoms and IT services in the cloud, you take the pressure off your internal IT functions and place the onus on much broader shoulders.

Read More


Maximising mobility: key steps to a successful mobile strategy


VIEW ALLLatest News

  • 14 November 2014 Industry heavyweight bolsters SIPCOM management team Read more